Under the partnership between Qantas and Emirates, eligible passengers receive access to many airport lounges around the globe. But the rules aren’t as straightforward as with most of Qantas’ other tie-ups.
Flying Business Class? Depending on your fare and destination, you may or may not have access to a lounge. Have a shiny Gold frequent flyer card? Again, it can depend on where you are and where you’re headed – even if you’re flying Qantas or Emirates.
But once you get your head around a few central ‘rules’ of the Qantas/Emirates partnership, knowing where you stand is much easier.
The key ‘Qantas’ rules for Emirates lounge access
Getting yourself into a lounge when flying Emirates as a Qantas passenger comes down to a short list of rules. Break any of them and you won’t be getting through the door. The same applies to waltzing into an Emirates-operated lounge before a Qantas flight.
Here are those core considerations to keep in mind:
- You must fly with Qantas or Emirates on a QF or EK flight number.
- If you’re flying these carriers on any other flight number, or you’ve booked a QF code on an airline other than Qantas or Emirates, you’re out.
- The partnership covers Australia, New Zealand, Asia, the Middle East, North Africa and Europe.
- Lounges outside these regions aren’t eligible for reciprocal access. For instance, you can’t visit the Emirates lounge in Los Angeles before a Qantas flight. You also can’t visit an Emirates lounge in Australia when flying Qantas to a destination outside that group, such as Canada, the USA or Chile.
- Emirates is a bespoke Qantas partner, not a oneworld Alliance carrier.
- Things work differently with Emirates than with most of Qantas’ other partners. Also, status held with other oneworld Alliance airlines may not be recognised when travelling on Emirates, as it would when flying Qantas. This would require a separate partnership between that airline and Emirates, along the same lines as Emirates’ tie-up with Qantas.
- You can still redeem Qantas Points for flights anywhere on the Emirates network.
- While frequent flyer benefits are more controlled, you’re free to spend Qantas Points to book flights anywhere that Emirates flies. This includes destinations outside the Qantas/Emirates partnership, such as the United States.
Know the drill? Here comes the hard part – navigating the rules for each tier, cabin class and destination.
Emirates lounge access for Qantas Club members
The Qantas Club program is primarily about purchasing access to Qantas’ own lounges. So it’s no surprise that entry to lounges operated by Emirates is highly limited for those Qantas Club guests.
At Emirates’ home hub of Dubai, at least, Qantas Club cardholders get access to Emirates’ Business Class lounges. But that’s only allowed when travelling onwards aboard an Emirates flight – and it must be booked as a Qantas (QF) codeshare.
If you’re travelling with Emirates and have booked an EK flight number, you’re out of luck as a Qantas Club member.
That’s an unfortunate rule because when you spend Qantas Points, all Emirates flights are reserved on those EK flight numbers. There’s simply no option to book a QF codeshare with Emirates as a Classic Flight Reward. Ultimately, it means no lounge access at all via Qantas Club when flying Emirates in Economy Class (or, as available, Premium Economy) if booking using Qantas Points.
Of course, if you’re flying Business Class or First Class on points, you’ll enjoy lounge access based on that ticketed class. It just doesn’t come courtesy of your Qantas Club status.
Qantas Club members don’t get access to Emirates-operated lounges anywhere else. In Australia though, you can visit Qantas’ own international Business Lounges as a Qantas Club member, provided you’ve booked your Emirates flight on a QF codeshare.
Mirroring the rules in Dubai, this means there’s no lounge access in Australia if you’ve spent your Qantas Points on an EK-coded Emirates Economy Class or Premium Economy flight.
Emirates lounge access for Qantas Gold members
The rules are far freer for Qantas Gold members. Rather than only getting access to lounges when flying Emirates on a QF code as with Qantas Club, Qantas Gold also grants lounge access when flying on EK flight numbers.
Better yet, that doesn’t just apply at Qantas-operated lounges and Emirates’ Business Class lounges in Dubai. It also applies to Emirates-branded lounges around the world, in the markets covered by the Qantas/Emirates partnership.
For instance, it doesn’t matter whether it’s booked on a QF or EK code when departing Australia on an Emirates flight. Either will grant access to the lounges of Qantas and Emirates, where available.
Hint: Subject to opening hours and available capacity, you can visit many of Emirates’ lounges when flying Qantas. Emirates’ Singapore lounge is a favourite of Qantas Gold members when travelling with Qantas to Australia or London. So too is the Emirates lounge in Auckland when flying Qantas to Australia.
Emirates’ Australian lounges also welcome eligible Qantas passengers travelling to destinations covered by the Qantas/Emirates partnership. While you won’t get in before a flight to LA, you might get access before a Qantas flight to Asia, for instance. It all comes down to each lounge’s opening hours and available capacity.
Emirates lounge access for Qantas Platinum, Platinum One and Chairman’s Lounge
Once you’re at the Qantas Platinum tier or above, lounge access with Emirates gets even better.
Qantas Platinum, Platinum One and Chairman’s Lounge members receive access to all the lounges available to Qantas Gold as described above. But where available, they also gain entry to Qantas and Emirates First Class lounges.
In Sydney and Melbourne, the excellent Qantas First lounges await. Just like when flying on Qantas itself, access is possible when flying Emirates, too – whether that’s on a QF or EK flight number.
Once you’ve made it to Dubai, Emirates’ trio of First Class lounges are ready and waiting, too. When flying Emirates on a QF or EK flight number, they’re yours to visit.
As another handy tip, you can also use your Platinum-plated status to visit the Qantas First Lounge in Singapore when flying Emirates to Dubai. Unfortunately though, Emirates’ Singapore-Melbourne flights don’t align with the opening hours of Qantas’ lounge.
But again, because North America isn’t part of the Qantas/Emirates agreement, there’s no access to the Qantas First Lounge in Los Angeles when flying with Emirates. Or indeed, to Emirates’ own LAX lounge when travelling with Qantas.
Emirates lounge access for Business and First Class
Don’t have a shiny frequent flyer card but have a favourable seat number on your boarding pass? That can also be your ticket to a lounge when flying with Qantas and Emirates.
Let’s start with Emirates itself. Take note that ‘Business Class Special’ fares sold by Emirates do not include lounge access. On these tickets, lounge access is only available via status or if a lounge allows you to pay on entry – more on that later.
Lounge access is possible on all other Emirates Business Class and First Class fares, as well as all frequent flyer reward bookings in these classes. And while you might choose to visit Emirates’ own lounges, where available, you can also visit Qantas’ lounges. Any Qantas lounges available to you will be of the corresponding cabin class, only when flying from destinations covered under the partnership.
The biggest win for Aussie travellers here? If you’re flying from Sydney, Melbourne or Singapore in Emirates First Class, you can relax before your flight in the Qantas First Lounge.
If you’re instead flying Qantas in Business or First, you may also be able to access Emirates’ own-brand lounges in Australia and overseas. Just remember, this is only available in destinations covered by the partnership, and when travelling to countries also under the partnership. Also, note that Emirates’ lounge opening hours won’t align with all Qantas flights at every airport.
If you’re learning about lounge access for the first time, note that a boarding pass for Qantas Business or First also grants access to the Qantas Business Lounge or First Lounge, as applicable.
Lounge access quick reference guide
Yes, the rules are confusing – and it’s easy to get caught out. So we’ve mirrored the information above into this quick reference table to help make it clearer.
You can often pay at the door if you also want to visit an Emirates lounge but aren’t otherwise entitled. The cost isn’t cheap – but it’s an option nonetheless. We’ve displayed the standard retail rates for this access, but discounts can apply if you’re a member of Emirates’ own Skywards frequent flyer program.
Access method | Dubai Business Class | Dubai First Class | Other Emirates lounges^ |
Qantas Club* | |||
Qantas Gold* | |||
Qantas Platinum, Platinum One and Chairman’s Lounge* | |||
Flying on an Emirates ‘Business Class Special’ fare | |||
Flying on all other Emirates Business Class fares Includes reward bookings and all paid QF codeshare flights | |||
Flying in Qantas Business Class# | N/A | N/A | |
Flying in Emirates First Class | |||
Flying in Qantas First Class# | N/A | N/A | |
Paid single entry pass | US$157.50 | US$315 | US$130~ |
Upgrade from Business Class lounge access | N/A | US$157.50 | N/A |
^For Qantas members and passengers, this applies to lounges across Australia, New Zealand, Asia, the Middle East, North Africa and Europe only.
#No longer applicable for access to the Dubai Business Class and First Class lounges as Qantas no longer flies its own aircraft to Dubai.
~Local tax also applies (e.g. 10% GST at Australian lounges). Tax is included in the Dubai lounge prices.
It’s worth pointing out that you only need one ‘green tick’ in the table above to get inside. For instance, there’s no lounge access included with an Emirates Business Class Special fare. But if you have eligible status with Qantas (or Emirates), you can rely on that status for access instead.
As you can see from the table above, travellers with access to the Business Class lounges in Dubai can also purchase a ‘lounge upgrade’. This is available regardless of how you qualify for Business Class lounge access – whether that’s by cabin class, status or even as a Qantas Club member.
We haven’t detailed lounge access for Emirates’ own Skywards elite members above. If you’re travelling with Emirates as a Skywards member, you already know the drill – and this guide is about Qantas flyers, in any case.
Summing up
The access policies between Qantas and Emirates aren’t clear-cut. In fact, it’s more of a minefield – especially if you’re a beginner frequent flyer trying to learn the ropes.
But this is really worth getting your head around. By knowing the rules, your travels can become more enjoyable. Why visit a Qantas Business Lounge when you could relax in a nicer Emirates lounge, for instance? Or why unwind in an Emirates lounge if the Qantas First Lounge would welcome you instead?
By knowing the rules, you can get every journey off to the best start.
Also read: First look at the refurbished Emirates Lounge in Brisbane
Feature image courtesy of Emirates.
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“Qantas Club members don’t get access to Emirates-operated lounges anywhere else. In Australia though, you can visit Qantas’ own international Business Lounges as a Qantas Club member, provided you’ve booked your Emirates flight on a QF codeshare.”
Perth no longer has a Qantas-operated lounge at the airport’s main international terminal, which is where Emirates departs from. Thus, there is no lounge available to you in Perth when departing on a flight under the scenario you’ve described.
I have a booking to Mombasa coming up:
QF 1: SYD – SIN
EK 353: SIN – DXB
EK 2476: DXB – MBA (Operated by Fly Dubai).
Does my QF Plat Status get me into the Dubai Lounge? Based on the article above I am fine to enter the QF or EK Lounge in Singapore, but not sure about Dubai as the flight is with Fly Dubai.
Are qantas club allowed to access the Qantas Hong Kong lounge when flying on an EK flight with an EK flight number?
I’ve always assumed this was not allowed but the Qantas website says otherwise. It states that access is allowed to Qf club when on an Ek flight with an Ek flight number.
This is confusing because the same webiste states that qf club must be on a Qf Or Jq flight for lounge access.
Appreciate your feedback Chris.
I am a Qantas Club member, planning on flying through Dubai on a QF coded Emirates flight.
Can you advise on the rules for guests please in the Dubai Business Class lounge? I.e. how many guests are allowed and do children under 18 count as guests or can they just be brought in and how many can I bring in.
Thanks
I’ve booked a business class Emirates flight, from SYD-DXB return, via the AMEX travel website, but as a QF codeshare and QF ticketed flight operated by Emirates. Separately, I am also a Qantas Club member.
Where I’m getting a bit confused is the naming convention of the fare classes. The AMEX generated ticket states ‘Business Saver’ on outward leg and ‘Business Sale’ on return leg. I can’t see the equivalent terms on the Emirates website (or the Emirates booking) where it discusses lounge eligibility (they use the terms ‘Business Class Special’ and ‘Business Class Saver’ etc).
Can you advise whether I can access the Emirates business class lounge in DXB with my ticket, and will it be on the basis of Qantas club membership rather than my ticketed QF fare class?
Thanks
When you book a business class flight with emirates using QFF classic rewards and one of the legs is economy, can you still access the business lounge?
I have Qantas Gold status, flying on EK flights, booked through Emirates Aust to UK. I have linked my Emirates skywards membership to the flight, but i am at base level with Skywards so not entitled to any perks there.
If i want to access the Emirates lounges, should i link my QFF number to the flights instead?
Thanks!
I have Qantas Platinum status and have booked economy on Emirates Dubai to Athens. I’m hoping to use the Dubai Lounge. There was no option to reveal my QFF status when I booked. How do I link my QFF status to an existing booking?
Cheers!
Chris
Last time I flew it didnt have my Qantas status and they denied me entry to the First Lounge in Dubai even though I showed them my digital Qantas status and my printed itinerary showing my status level. I’ve subsequently confirmed they shouldnt have denied me entry and it was probably down to an inexperienced person on the door of the lounge.
Any suggestions would be greatly appreciated as I have a 3 and 4 hour layover either way. Have printed out lounge access from the Qantas website and will have my digital Qantas status, a printed itinerary showing my status.
Thanks…
I am Emirates Gold & can access qantas domestic lounges flying any Qantas class. Can I bring a guest? I am flying on a Qantas economy domestic flight with my father can I bring him as a guest?
Thanks
Carol
In your article, you didn’t mention accessing Emirates lounges using the complimentary passes. I’m wanting to transfer a P1 benefit pass to my partner, who is travelling to Amsterdam on Emirates on a QF ticket as a Bronze frequent flyer. Do you know if she would have access to the business lounge in Dubai?
Thanks
I didn’t take any notice of the boarding pass until I was advised at the Dubai emirates First lounge that I didn’t have access – I think as I’ve always been able to access the First lounge. I thought worth highlighting for people to be aware of. There was obviously some kind of issue that I still don’t understand. I haven’t received a response from Emirates yet.
Will I be able to access the far superior EK lounge in SYD as it is booked via Skywards? I assume not on the QF J ticket alone as it’s not a destination/route they share…
I’m a qantas club member and travelling to Dubai on emirates later this month. My fare will be QF code share. This entitles me access to emirates lounge. However can you confirm that the lounge is temporarily closed?
This is super useful. Confirming as a QF Club I do not get access to Dxb business lounge, but in a few weeks because I have used Qantas points to book a business flight from DXB to MAN I will be able to use the business lounge at no cost because although it is an award booking it’s not an Emirates business ‘special’ fare. Did I get that right? Thankyou so much.
The only explanation I have is that my boarding passes were printed by BA before my very first flight into LHR. It stated the PNR that BA used for this booking and not the QF PNR.
Does that make sense? And why doesn’t the QF website any other airports?
If other readers have experienced similar declines recently, do share these via the comments here. If the issue is affecting a number of travellers, we can raise this with Emirates and Qantas to see why passengers eligible for lounge access are being turned away.
I am QF Gold (OW Sapphire) and QR Platinum (OW Emerald) flying SYD-DXB-CDG on QF (EK metal). I have put my QF frequent flyer details in the booking as I am close to lifetime gold but will I be able to show my QR Platinum card to enter the F lounge in SYD?
However, the Emirates lounge in Sydney is quite nice, so I’d suggest that’s the best pick for your trip.