The days of funnelling personal expenses through Citi credit cards to earn points will soon come to an end as Citi will pull the plug on its PayAll program on 20 January 2025.

Citi PayAll was introduced as a new way for consumers to earn credit card reward points on payments to Australian bank accounts, including rent, school fees and tax bills, in exchange for a 0.95% fee.

When will PayAll stop being offered?

The last day to set up a new PayAll transaction is 9 January 2025, seven business days before the program ends. The final transactions will be processed on 19 January 2025. From 20 January 2025, all remaining scheduled PayAll transactions will be cancelled.

Citi currently charges a flat 0.95% fee on PayAll transactions unless you’ve previously locked in a different promotional rate. This applies per transaction, so scheduled and one-off payments will incur the 0.95% fee on each occurrence.

Let’s say your rent payments are $1,200 per month and you switch from fee-free bank transfers to Citi PayAll. Over 12 months, your cost to earn extra reward points is $136.8 in PayAll fees.

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Where to next?

Citi PayAll is a handy way to earn extra frequent flyer points on personal expenses. Although the fee is currently 0.95%, it has also been waived in previous years, making it a popular choice to earn points for no extra cost. Once Citi PayAll shuts, Citi customers might want to look at other third-party options for payment processing.

If you have business expenses, Pay.com.au is worth checking out as it has a wide range of points transfer partners in Australia including Air Canada Aeroplan, Qatar Airways Privilege Club and more. At Pay.com.au, the Mastercard fee ranges from 1% + GST (free membership) to 0.8% + GST (Premium membership).

For personal expenses, you’ll need to go with a provider like Sniip, although the card fee of 1.5% inc. GST is significantly higher than the Citi PayAll rate. Make sure to weigh the fee against the points earned on your card to see if it’s right for you.

Point Hacks is affiliated with Pay.com.au.

Frequently Asked Questions

When is Citi PayAll ending?

Citi PayAll will be unavailable from 20 January 2025. The last day to set up a new payment is 9 January 2025. The last day for a scheduled payment to be processed is 19 January 2025.

What is the minimum payment on a Citi credit card?

In most cases, the minimum payment due on a Citi credit card is the greater of $30 or 2% of your outstanding balance. For more details, visit the Citibank credit cards key facts sheet.

Do Citi PayAll purchases accrue interest?

Citi PayAll purchases and fees are charged to your credit card. If you pay off your full balance each month, no interest will be accrued. If you carry a balance over, the usual interest on purchases will apply to PayAll transactions.

Does Citibank ever discount the PayAll transaction fee?

Citibank notes that ‘PayAll fees may be subject to promotional offers from time to time.’

What are the restrictions with Citi PayAll?

– All transactions must be set up at least seven business days before you want the payment to be made.
– You can’t initiate a credit card chargeback on PayAll transactions.
– There is a maximum of 10 Citi PayAll transactions a month.
– A maximum of A$35,000 can be transferred per month.
– Up to five Citi PayAll transactions are permitted to one beneficiary in one month.

Citi to stop offering PayAll in January 2025 was last modified: November 20th, 2024 by Brandon Loo