The Ultimate Guide to Telstra Plus

These days, you can earn rewards from just about every daily activity or purchase. This includes buying a coffee, going out to lunch, popping over to the pharmacy, and even staying connected. Almost all Australians have either a landline phone, mobile service, internet connection, or all of the above. And if you’re a Telstra customer, you can get rewarded through Telstra Plus just for being part of the network.

Telstra is one of a select few remaining phone and internet providers in Australia with its own loyalty program, following the end of the partnership between Optus and Qantas Frequent Flyer.

So if you’re wondering how you can get more out of your Telstra service, here’s what you can expect when you sign up for Telstra Plus.

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This is part of our loyalty program series, where we explore programs outside of the frequent flyer space. There are lots of ways to save with purchases, so you can treat yourself more on your next holiday.

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What is Telstra Plus?

Telstra Plus is the loyalty program of Australia’s largest telecommunications provider, Telstra. The program rewards customers who use Telstra’s services, which include mobile, internet and landline. Points are primarily earned through monthly account spending, and can later be redeemed for electronics, movie tickets and more.

The rewards program isn’t compulsory for Telstra customers. But if you already hold a Telstra service, or are considering signing up, it’s an easy way to receive extra perks.

How do I join Telstra Plus?

Telstra Plus is free to join. The program is open to all Telstra personal and business customers over the age of 18 who hold an active Telstra service.

Before joining the program, you’ll need a Telstra ID. You can create a Telstra ID using your mobile, landline phone number, or account number if you have another service like home internet. Note that your Telstra prepaid or postpaid service must be activated before registering for a Telstra ID.

Once you’ve got your Telstra ID, visit the Telstra Plus website or download the My Telstra app and follow the prompts to join the Telstra Plus program.

How do I earn Telstra Plus points?

Members who hold eligible Telstra services can earn points from making bill payments. Additionally, you can earn Telstra Plus points through program partners, which we cover more about below.

Note that all Telstra Plus points have an expiry of three years from the month they’re accrued, and you’ll lose all your points if you leave the Telstra network.

1. Through payment on eligible post-paid and pre-paid services

Telstra Plus points are awarded based on your monthly account spending. This includes postpaid mobile plans, home internet and mobile broadband services, as well as pre-paid services.

You’ll earn 10 points for every $1 spent on an eligible post-paid service. There are also member offers throughout the year where you can pocket bonus points.

Telstra pre-paid mobile and internet customers also earn 10 points for every $1 spent every time you recharge your pre-paid account or purchase a pre-paid starter kit.

2. Through program partners

You can also earn Telstra Plus points through its program partners. Currently, the program only has a handful of partners, but more may be added in future.

Huddle offers 500 points for Telstra Plus members who request their first online car or home insurance quote. You’ll also receive up to 40,000 bonus points for select new policies.

If you’ve got a holiday on the horizon, you can also earn points on accommodation booked via Booking.com. You can earn 10 points per $1 spent on accommodation, though you’ll need to click through Telstra Plus to be eligible. This is a good alternative to earning Qantas Points or Velocity Points from hotel bookings, and your stay may be eligible for the benefits of Booking.com’s Genius program.

3. Through movie ticket purchases

Members receive discounts on movie tickets at selected cinemas, but you can also earn points from purchasing movie tickets. This applies to both child and adult tickets purchased via the Telstra Plus portal.

How do I redeem Telstra Plus points?

Telstra Plus points can be redeemed in a number of ways, including for merchandise, gift cards for supermarkets and other retailers, and movie tickets. There are three ways to redeem your Telstra Plus points:

• Online via the Telstra Rewards Store
• In-store at a Telstra store for in-stock rewards
• Over the phone by calling 13 22 00

If you don’t have enough Telstra Plus points for a redemption, you can also use a combination of points and cash.

Below is a sample of the rewards you’ll enjoy with Telstra Plus points.

1. Telstra Rewards Store

Your points can be redeemed for items on the Telstra Rewards Store. Categories include mobile phones, tablets, smartwatches, headphones, gaming, and tech accessories. Redemptions can be made entirely in points or by using a combination of points and cash. But before you select points plus pay, it’s worth looking at other retailers to determine the item’s value. In some instances, the cash outlay may be similar to or even higher than the item’s retail price.

At the time of writing, some items available on Telstra’s Rewards Store include:

• iPhone 14 Pro Max – from 691,000 points
• iPad Mini 6 – from 354,000 points
• Samsung Galaxy Watch 5 – from 200,000 points
• Apple Airpods 3rd Generation – from 99,000 points
• Xbox Elite Wireless Control Series 2 – from 83,000 points
• JBL GO Essential Mini Bluetooth Speaker – from 12,100 points
• Dogness Travel Bottle – from 7,000 points

2. Gift cards

Telstra Plus points can be redeemed for Woolworths Supermarkets gift cards. You can also select gift cards from popular retailers like Amazon, Uber Eats, DoorDash, Airbnb, Xbox, PlayStation Store, or a ‘Splurge’ card that can be used at Endota, Priceline, Foot Locker and more.

3. Movie tickets

Members can also redeem points for movie tickets at Event Cinemas and Village Cinemas when booking through Telstra’s online portal. Redemptions apply to standard adult and child tickets, as well as selected Gold Class, V-Max, 3D and Moonlight Cinema sessions.

Telstra Plus membership tiers

The Telstra Plus rewards program has three membership tiers for individuals, and one Business tier. Your tier is determined by how much you spend during your membership year – the more you spend, the more benefits you’ll unlock.

Member: $0 – $1,499 annual eligible spend

• Discounted movie tickets
• Discounted sporting event tickets
• Exclusive concert pre-sales
• Theatre and performance art pre-sales
• Chances to win tickets to concerts, sporting events and more
• Free delivery on rewards store items

Silver: $1,500 – $2,999 annual eligible spend

When you reach Silver, you’ll enjoy all of the Member benefits, plus:

• 25% off points required to redeem selected movies and shows in the Fetch Store

Gold: $3,000+ annual eligible spend

The highest level for personal account holders, Gold members enjoy all of the Silver benefits, plus:

• 50% off points required to redeem selected movies and shows in the Fetch Store
• VIP service when you message via the My Telstra app for help with your tech and Telstra services

Business: Reserved for customers with an eligible business service

As a Business member, you’ll enjoy all of the same benefits as the individual ‘Member’ tier. Unlike the individual tiers, there’s no minimum spend required – only the requirement to have an eligible Business service. This excludes enterprise and corporate customers.

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Earn more rewards with a points-earning credit card.

Summing up

If you’re already a Telstra customer with an eligible service, there’s no extra effort required to earn points when you join the free Telstra Plus program. And if you have multiple services, such as a mobile phone and internet, you may be able to reach higher tiers quicker and unlock greater rewards.

Also read: Get rewarded with Bupa Life Rewards

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