The Ultimate Guide to Qantas Frequent Flyer

This guide is ground zero for those who are just starting off with Qantas Points. Read on for how to join the program, earn as many points as you can, and use them for maximum value.

The latest significant overhaul of the Qantas Frequent Flyer program is set to take place from August 2025. Changes include:

• Reward seat bookings being made available on Hawaiian Airlines flights.
• Premium Economy reward flight options being introduced on Air France, Finnair, Iberia and KLM.
• Increase in the number of Qantas Points required for most flights and upgrades.
• A small decrease to the Qantas Points required for booking the shortest domestic Jetstar flights.
• More Qantas Points to be earned on paid Qantas domestic flights.

Read more about the announcement here →

What is Qantas Frequent Flyer?

Qantas Frequent Flyer is Qantas’ official loyalty program. It’s the most popular frequent flyer program in Australia, starting in 1987 and growing to almost 16 million members today.

The Qantas Frequent Flyer program allows you to earn points through Qantas credit cards, flying, bonus points promotions and much more. As you earn more Qantas Points, you’ll also have the potential to earn Status Credits and unlock exclusive status benefits. Points can also be redeemed for award flights in all classes.

This program is useful for those who live in Australia and fly on Qantas and its partners like American Airlines, Emirates and Japan Airlines.

Watch our video or continue reading below to learn more:

How do I join Qantas Frequent Flyer for free?

Signing up to Qantas is technically not free — it usually costs $99.50 for those with an address in Australia. Use one of our codes to sign up to Qantas Frequent Flyer Membership for free.

How do I earn Qantas Points?

The two quickest ways to earn Qantas Points are by:

• signing up for a credit card with a large sign-up bonus
• using a high Qantas Points-earning credit card on an ongoing basis

Read more about Qantas Points-earning credit cards here.

There are a number of other ways to earn bonus Qantas Points. We’ve highlighted some popular examples below. For further reading, we also have a list of the best ways to build a balance of Qantas Points in 2025.

Earning Qantas Points with flights

First and foremost, you can earn Qantas Points on eligible fares purchased and flown with Qantas, Jetstar, Emirates, oneworld Alliance airlines and other selected partners. The number of points earned depends primarily on the airline, route, cabin class and your Qantas Frequent Flyer status tier.

Use the Qantas Points Calculator to work out how many points you could be earning on your next trip. Also, see if there are any Qantas bonus points promotions available for your bookings. Be sure to enter your Qantas Frequent Flyer number into the booking where possible.

Earning Qantas Points with accommodation, car hire and activities

Book your hotel through Qantas Hotels to earn at least three Qantas Points per dollar spent. For something fancier, consider a package through Qantas Luxury Offers to secure six points per dollar and potentially some bonus Status Credits!

For one point per dollar, you could also book through Airbnb. Once accommodation is done, why not book trips and activities via Qantas Activities? To get you where you need to be, you could book car rental with Avis and Hertz, or travel with Uber. In many cases, Qantas Points are on offer.

Earning Qantas Points with credit cards and financial products

As we mentioned previously, holding a Qantas Points-earning credit card is universally regarded as one of the best ways to quickly accumulate points. But there are other ways you could earn points on other financial products too.

This includes transferring your credit card points over with a bonus, for reward schemes that allow transfers to Qantas. If you manage a business, you should look into joining the Qantas Business Rewards program and taking advantage of promotions.

Need Insurance?

Consider taking out health, income protection or life insurance through Qantas, especially when huge sign-up bonuses are on offer. In many cases, you will get the points after holding a policy for 60 continuous days.

For day to day spend, remember to swipe your Everyday Rewards card and opting into earning Qantas Points. Every 2,000 Everyday Rewards points are equal to 1,000 Qantas Points. For other shopping, taking advantage of My Card Offers if you have a Mastercard or Visa.

By combining some of these strategies with shopping offers below, you could double-dip or even triple-dip on Qantas Points from one transaction.

Earning Qantas Points with shopping and purchases

Here’s a quick summary of the many ways you could be earning Qantas Points while shopping. Remember, you should also pay with a points-earning card to double-dip on each purchase!

• purchasing petrol at BP outlets
• buying wine from Qantas Wine (a great way to extend expiring points)
• shopping online through the Qantas Shopping portal
• linking your Hoyts Rewards and Qantas accounts
• downloading the Qantas Wellbeing App and earning points for exercising or even just sleeping
• signing up to a Kayo Sports streaming subscription
• subscribing to HelloFresh

Transferring Qantas Points from other sources

If you’re short on Qantas Points, you could top-up with these following methods.

• transfer points over from a family member
• top up your account by buying points directly from Qantas
• transfer points over from Marriott Bonvoy
• convert points from PayRewards
• buy American Express Membership Rewards points

How do I use Qantas Points?

In our opinion, the best value of your Qantas Points comes from redeeming them for flights on Qantas and its partners. Here are some of the uses.

Note that the redemption rates in this article are correct as at March 2025. Many reward rates will change from August 2025. Refer to this guide for the rates applicable to bookings made from August.

Using Qantas Points for flights

Your Qantas Points are best used for what we call ‘reward seats’. Other places may call them ‘award seats’, while Qantas calls it ‘Classic Flight Rewards’ – all are the same thing. These are fixed-price seats on flights that can be purchased with frequent flyer points, plus a co-payment for taxes and surcharges.

Don’t get this mixed up with ‘Points Plus Pay’, which is an entirely different concept that converts the cash price into a points price, at a very bad rate. Also don’t confuse this with ‘Classic Plus’ flight rewards. These operate as a hybrid between Classic Flight Rewards and Points Plus Pay, with inventory controls but where the number of points needed tilts upward or downward in line with the cash ticket price.

Reward seats can be particularly excellent value in Business and First Class, but there are some good redemptions to be found in Economy and Premium Economy too.

Other major partner airlines include Qatar Airways, Cathay Pacific, Japan Airlines and Emirates. While reward seats on Qatar Airways can be tough to come by, Emirates has excellent Business and First Class products with more reward seat availability.

Some partner airlines have the advantage of having lower cash co-payments and better reward seat availability than Qantas. The taxes and surcharges attached to some Qantas award bookings tend to be high, and premium cabin availability is tight on flights to and from the US.

Therefore, flying other partner airlines such as American Airlines or Fiji Airways can be a good alternative to Qantas, if you are struggling to find reward seats on other carriers.

Redeeming for Economy Rewards can make sense

While we usually advise saving your points for premium cabin travel, using your Qantas Points to fly Economy can provide good value in these cases. If you’re looking for more inspiration for what to do with your Qantas Points, check out our ‘best uses of points’ series.

If you’d like to search for flights from a city that doesn’t appear on the Qantas website, check out this guide. Finally, if you have no idea how to start your search for a reward seat, check out this post.

Using Qantas Points for upgrades

Many people aim to play the upgrade lottery, but if you don’t have high Qantas Frequent Flyer status, your chances of securing a Business or First Class seat can be quite low.

Upgrades are very limited and tend to be allocated in the days before a flight, in order of status and fare purchased. In limited cases, anyone can upgrade a domestic flight with points if there is Business Class reward seat availability.

You’ll probably be bursting with more questions on upgrades. Read our comprehensive guide to how Qantas upgrades work for more information and feel free to ask any queries in the comments section.

Other uses of Qantas Points

If you have some points that are expiring or have no use for, you also have the option to donate your Qantas Points to one of many charities that Qantas partners with. This is an easy way to extend points expiry, as your points will otherwise expire after 18 months of no points earning or spending activity.

The other main use of Qantas Points is for shopping. You can buy gift cards and all sorts of popular merchandise, but the value per point tends to be quite low.

As mentioned before, you could also use your points to cover some of your airfares with ‘Points Plus Pay’, to offset the room rate through Qantas Hotels, or for Qantas Club membership, but these methods tend to give poor value for your points.

What is Qantas Frequent Flyer status?

Holding Qantas Gold, Platinum or Platinum One status is the key to unlocking a raft of premium perks with Qantas and its partners, such as complimentary upgrades, lounge access, and priority check-in and boarding, no matter what class of travel you fly.

Status Credits (SCs) dictate what level of membership you currently attain. There are five standard membership tiers with Qantas, from lowest to highest:

• Bronze (entry-level)
• Silver
• Gold
• Platinum
• Platinum One

(There’s also an invite-only Chairman’s Lounge membership at the top, but those details aren’t relevant to this guide). Here is a quick summary of the Qantas Frequent Flyer elite status tiers.

Qantas Bronze membership

To achieve: 0 SCs
To maintain: 0 SCs

There are no substantial benefits to this entry status level. It just means you are a member of the Qantas Frequent Flyer program and can earn or redeem Qantas Points and Status Credits.

Qantas Silver membership

To achieve: 300 SCs + 4 eligible sectors
To maintain: 250 SCs + 4 eligible sectors
For lifetime status: 7,000 SCs
Oneworld equivalent: Ruby

As the first step with Qantas Frequent Flyer status, you’ll gain a single-entry lounge pass and a free baggage tag. Other perks include:

• 50% more Qantas Points on eligible flights.
• Better choice of seating options onboard.
• Status Hold.
• Extra baggage allowance with Qantas and selected partners (e.g. American Airlines and Emirates).
• Increased upgrade priority over Bronze.
• Priority check-in for domestic and international flights.

Qantas Gold membership

To achieve: 700 SCs + 4 eligible sectors
To maintain: 600 SCs + 4 eligible sectors
For lifetime status: 14,000 SCs
Oneworld equivalent: Sapphire

This is considered the ‘sweet spot’ for status as unlimited lounge access is now provided before most Qantas, Jetstar and partner airline flights, where available. Other benefits above Silver include:

• 75% more Qantas Points on eligible flights.
• Increased upgrade priority over Silver.
• Business Class priority check-in, boarding and baggage.
• Global Business Class lounge access (Qantas Clubs domestically).

Qantas Platinum membership

To achieve: 1,400 SCs + 4 eligible sectors
To maintain: 1,200 SCs + 4 eligible sectors
For lifetime status: 75,000 SCs
Oneworld equivalent: Emerald

For the very frequent flyer, Qantas Platinum gives premium service and extra perks, as below:

• 100% more Qantas Points on eligible flights.
• Increased upgrade priority over Gold, from 48 hrs prior.
• First Class priority check-in, boarding and baggage.
• Global First Class lounge access (Business Lounges domestically).

Qantas Platinum One membership

To achieve: 3,600 SCs (at least 2,700 SCs earned on Qantas-marketed flights)
To maintain: As above
For lifetime status: N/A
Oneworld equivalent: Emerald

Qantas Platinum One is the highest standard status tier for its most elite frequent flyers. It comes with a dedicated Platinum One team to assist you personally with your travel plans. Although many benefits are similar to Platinum, new perks include:

• Free Qantas Platinum membership for a friend.
• Increased upgrade priority over Platinum, including when requesting on behalf of other family members.
• Waivers of many support and booking fees.
• Two complimentary lounge invitations that are valid at any Qantas-operated lounges, including First Class.
• Complimentary extra-legroom seating where offered.
• Invitations to special events and experiences.

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Here’s a video that explains Qantas Frequent Flyer tier levels in more detail.

Looking for more advanced tips? Here are the best routes to do a status run on and the quickest ways to earn Qantas Gold status in one trip. We also explore whether it’s worth the effort going from Platinum to Platinum One.

If you don’t fly often enough, you can still earn some perks through the Qantas Points Club. You can also get lounge access by becoming a member of the Qantas Club.

How can I contact Qantas Frequent Flyer?

To get in touch with Qantas Frequent Flyer about a membership enquiry or flight redemption, try one of the methods below:

• Phone 13 11 31 within Australia or +61 2 9433 2329 from overseas (7am-7pm AEST; closed Sundays and public holidays)
• Send them a direct message via Twitter or Facebook Messenger

Summing up

If you live in Australia and fly or are interested in flying Qantas, then the Qantas Frequent Flyer program is one worth signing up for.

Qantas Points can be used both on Qantas and its partner airlines and are most quickly earned by signing up for one of these credit cards.

Additional reporting by Chris Chamberlin.