Singapore Airlines operates just one SilverKris lounge in Europe. Unsurprisingly, that lucky destination – with four flights a day back to Singapore – is none other than London Heathrow.
Passengers can fly with Singapore Airlines in four cabin classes, including Business Class and First Class/Suites. And just like the airline’s other lounges in major ports such as Sydney, Melbourne and Hong Kong, Singapore Airlines also maintains a separate Business and First Class space within the London SilverKris lounge.
Entry is open to Business Class passengers, naturally. But you can also get in with a Star Alliance Gold, Velocity Gold or Velocity Platinum frequent flyer card when flying Singapore Airlines in any cabin class. So here’s what to expect inside.
Lounge location and details
Star Alliance members fly out of London Heathrow Terminal 2, also known as The Queen’s Terminal. Long-haul flights from Terminal 2 tend to depart from the satellite Terminal 2B, which is a 15-minute walk away from check-in. Once you go to Terminal 2B, it’s a lot of walking to backtrack.
Take the seemingly endless escalator down to under the airport apron and walk until you resurface in the satellite terminal. Then follow the signs to the SilverKris lounge. At least all that walking has opened up my appetite.
The lounge is open from 5:30 am to 10:00 pm every day, covering most of the day’s flights until SQ321 departs.
Lounge seating and layout
Recently refurbished in 2024, the SilverKris London lounge takes on a new lease of life. Relax in different zones – there’s one for dining and a separate area to chill out. With the renovations, there’s now room for 192 travellers.
If you’re after a bit more privacy, head to one of the solo armchair-cubicle hybrids. It’s perfect for tapping away at that last-minute email or watching Netflix (through your headphones, of course).
Author’s note: during our most recent visit, the lounge was extremely busy due to other lounge closures in the terminal. We have included some supplied imagery from Singapore Airlines and reused some photos from our previous visit pre-refurbishment to show the space, as the layout is mostly the same.
The quietest area of the lounge during my visit appears to be a nook near the entrance. To be fair, this area doesn’t have windows, so it does look a bit duller. Behind the dining area is a bar that serves up a few select cocktails. Towards the back of the lounge are the bathrooms with three shower cubicles.
Fast-track to Star Alliance Gold status and enjoy this lounge before your next Star Alliance flight.
Lounge food and beverage
Singapore Airlines puts on a comprehensive hot and cold buffet spread that rivals most Business Class lounges. During my afternoon visit, passengers can indulge in a range of fresh salads, cold cuts, hot dishes and desserts.
The hot dishes are mostly Asian-inspired including stir-fry noodles and curries with rice. If you’d rather stick to Western dishes, I spot pork meatballs. But the cold selection – with finger sandwiches and wraps – will probably appeal more.
Soft drinks, tea and coffee are all self-serve. There’s no barista coffee here, unfortunately. What the lounge does have is Guinness and Tiger beer on tap at the expanded main bar, plus plenty of wines.
Singapore Airlines has partnered with Haymans of London to create the ‘Singapore Airlines ~ Connoisseur Dry Gin’, infused with kumquat, lemongrass, galangal and Persian lime. It’s a tasty fusion of East and West. You can also request cocktails including the iconic Singapore Sling.
Some of the wines being poured include:
- Rodier Champagne
- 2023 Les Genêts Grenache – Syrah
- I’talja Rosso
- Arcobello Prosecco
- 2023 Montfrin la Tour Rosé
Ratings on these tend to hover around 3.5 stars at Vivino – generally good for their relatively low price point, though not particularly exciting for wine connoisseurs (excluding the Champagne which garners better feedback).
Lounge amenities
The SilverKris lounge’s bathrooms are compact but clean. There are a few shower rooms – all of them are cleaned after each use and feature amenities from the Gilchrist & Soames Zero% range.
There is no shortage of power points with outlets, USB-A and USB-C ports available near most seats – even under some tables. But be aware that these only have a UK plug – you’ll need to carry an adapter. Finally, the WiFi will handle pretty much anything you throw at it with download speeds of around 49 Mbps and upload speeds hovering at 47 Mbps when I tested during the very busy period.
Lounge access guide
You can’t directly buy your way into the Singapore Airlines SilverKris London lounge. Instead, you need to hold an eligible ticket or membership.
- Class of travel: Business Class passengers on Singapore Airlines and other Star Alliance carriers. (First Class passengers can use the adjacent First Class lounge)
- Frequent flyer status: Singapore Airlines KrisFlyer Elite Gold and PPS Club members before any Star Alliance flight. (+1 guest under the same rules).
- Alliance/partner frequent flyer status: Star Alliance Gold members before any Star Alliance flight. Virgin Australia Velocity Gold and Platinum members before Singapore Airlines flights. (+1 guest under the same rules). Virgin Atlantic Gold members before Singapore Airlines flights (no guest).
Our verdict
Singapore Airlines has excellent lounges worldwide and the SilverKris lounge in London is no exception. I wouldn’t arrive especially early just to visit the lounge, but once you’re here, it’s a pleasant space to wait.
There’s ample room and different zones so it does feel more homely. Tuck into the buffet and enjoy a tipple from the bar – there are certainly less interesting ways to spend time at Heathrow.
Photography by Brandon Loo, who travelled as a guest of Singapore Airlines. Featured image and selected supplied imagery courtesy of Singapore Airlines.
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