Velocity
When do Velocity Points expire?
Here's how you can prevent your hard-earned Velocity Points from expiring.

What we'll be covering
Your hard-earned Velocity Points and Status Credits won’t stick around forever. Fortunately, it’s very easy to stop your Velocity Points from expiring indefinitely by following a few simple steps.
Read on to find out how to keep your Velocity Points from expiring and how to check the expiration of your Velocity Status Credits.
A points-earning credit card, like the one below, can prevent your hard-earned Velocity Points from expiring.
Citi Premier Credit Card
- Sign-up Bonus: 110,000 bonus Velocity Frequent Flyer Points¹ with the Citi Premier Credit Card
- Rewards Earn Rate: 2 Citi reward Points per $1 spent on Eligible Transactions online or overseas and 1 Citi reward Point per $1 spent on Eligible Transactions everywhere else, capped at 200,000 Citi reward Points over a 12-month period.
- Annual Fee: $300 p.a. ongoing
- Offer expires: 27 May 2025
The Citi Premier Credit Card offers 110,000 bonus Velocity Points¹ for new cardholders who spend $8,000 or more on eligible purchases within 3 months from approval. The card earns up to 2 Citi reward Points per dollar on eligible transactions and includes complimentary membership and two airport lounge visits every year when you enrol in Priority Pass™, plus the ability to automatically transfer Points from the Citi Rewards Program to Velocity Frequent Flyer each month with Points Autosweep⁴. Offer ends 27 May 2025. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under license from Citigroup Inc.
Do Velocity Points expire?
Velocity Frequent Flyer now classifies activities into two groups: short-term activity and long-term activity.
Short-term activity
Family Points Transfers, Family Pooling, and points you receive via an inheritance are all short-term activities. These points expire at the end of the following calendar month in which they were received unless there is also long-term activity to boost the expiry date further.
For example, if a new Velocity member receives 100,000 Velocity Points as a transfer from a family member on 10 February 2025 and makes no other eligible earning or redemption activity, those points will expire on 31 March 2025.
If an existing member already has Velocity Points with a longer expiry date and the latest activity is a short-term activity, then the current expiry date will also be pushed until the end of the following month. For example, if you had Velocity Points due to expire on 10 February 2027 and receive points via a Family Transfer, your whole balance is now valid until 31 March 2027 (until you complete more qualifying activities).
Long-term activity
All other points earned from flying and program partners (including bank transfer programs) and used for redemptions count as long-term activity.
Whenever you perform one of these actions, your Velocity Points will be valid for a further 24 months. As long as you keep earning or using Velocity Points, your balance expiry date will continue to be extended.
How do I stop Velocity Points from expiring?
To stop your Velocity Points from expiring, you need to earn or redeem one point under a ‘long-term activity’ within a 24-month period. It is as simple as that.
This could be as easy as swiping your card at 7-Eleven, transferring FlyBuys points to Velocity, or booking a reward seat with Virgin Australia or its partner airlines. You could even earn Velocity Points from riding with DiDi, shopping through the Velocity e-Store, or buying wine. In fact, there are many ways to earn Velocity Points without flying at all!
Each time you earn or redeem a Velocity Point, the expiry of your balance is reset to another 24 months.
If you constantly earn Velocity Points, such as from a credit card or from flying, chances are you will never have to worry about your balance expiring.
There’s also the option of transferring your Velocity Points to KrisFlyer miles. The transfer rate is 1.55 Velocity Points to 1 KrisFlyer mile, with a minimum transfer of 5,000 Velocity Points. Once you convert Velocity Points to KrisFlyer miles, then a hard expiry date of three years applies to your KrisFlyer miles.
So, if you really don’t think you’ll be able to earn or redeem a single Velocity Point for two years, then this method effectively ‘extends’ the life of your points, albeit with a different program and at a slight loss during the transfer process.
Note that this transfer works in the opposite direction as well. You can also convert KrisFlyer miles to Velocity Points at a 1.55:1 rate, with a minimum transfer of 5,000 KrisFlyer miles – handy if you need some ‘activity’ to keep your Velocity Frequent Flyer account active.
Also read: The best ways to use Velocity Points
Do Velocity Status Credits expire?
Yes, Velocity Status Credits will automatically expire 12 months after earning them, with no exceptions.
Velocity Frequent Flyer uses a ‘rolling’ 12-month cycle, unlike Qantas Frequent Flyer, which uses a fixed anniversary date. This means that once you reach a new Velocity status tier, you have 12 months from that date to earn enough Status Credits to maintain your status.
In the example below, a Velocity Gold member has earned 571 Status Credits in the last 12 months. They are about to have 30 Status Credits expire by 1 April. To move up to Platinum, they would need to earn enough Status Credits before the specified timeframe for which existing Status Credits will expire.

Velocity Status Credits are primarily earned from eligible flights with Virgin Australia and its network of partner airlines. But there are a few other ways to earn Status Credits, including:
- Shopping at Coles and swiping your Flybuys card (up to 120 Status Credits per year)
- Through Velocity Family Pooling
- Reaching the required spend on the American Express Velocity Platinum credit card (up to 100 Status Credits per year)
- Bonus Status Credits through the Virgin Money High Flyer Card.
Note that from 1 October 2025, changes to the Velocity Frequent Flyer program mean that at least 50% of Status Credits required to attain or maintain a tier must be from Virgin Australia-marketed flights flown by the member. Other ways of earning Velocity Status Credits, like credit cards, shopping and Family Pooling, will only count towards 25-50% of the target.
In short, you can’t prevent Velocity Status Credits from expiring. Still, you can monitor the expiration of your Status Credits to ensure you have enough time to earn more if you want to attain or maintain elite status.
Also read: Maximise your Velocity Status Credits with these flights
Summing up
There is no need to be concerned about the expiry of your Velocity Points. Just be sure to earn or use some Velocity Points every now and then – even a single point will do – and you will be fine for another two years.
Velocity Status Credits are a bit harder to deal with since they have a fixed expiry. But Velocity Gold and Platinum status come with a host of perks, and you’ll have to do a bit of actual flying to get there!
Also read: When do your frequent flyer points expire?
Featured image: Brandon Loo.
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FAQs
Will I be notified if my Velocity Points are expiring?
Yes, you will be emailed at least 30 days before your points are due to expire, giving you plenty of time to quickly earn or redeem some Velocity Points.
Can I use Family Transfers to extend my Velocity Points expiry?
No, unfortunately Velocity Points obtained through Family Transfers and Family Pooling will not extend the expiry date. The account needs to earn or redeem at least one Velocity Point independently for the expiry date to be reset.
Can I extend the expiry of Velocity Status Credits?
No, Status Credits will expire 12 months after they are earned, and nothing can change that.
Can I buy extra Velocity Status Credits to reach the next tier?
No, not exactly. But you can earn Velocity Status Credits indirectly by shopping at Coles and swiping your FlyBuys card. Every $100 spent earns one Status Credit, up to 10 per month.
You can also get 100 Status Credits by spending at least $50,000 annually on the American Express Velocity Platinum credit card.
The only other way to get Velocity Status Credits is to fly with Virgin Australia and its airline partners.
Can I transfer Velocity Points to Qantas Points?
No, you cannot transfer Velocity Points to Qantas Points, or vice versa.
Why did my Velocity Points expire?
If there is no activity in your Velocity Frequent Flyer account for 24 months – i.e. you did not earn or redeem a single Velocity Point for two years – then your points will expire.
What happens to expired Velocity Points?
Unfortunately, once your Velocity Points expire there is no way to reinstate them.
Thankfully, there are lots of ways to keep your Velocity Points from expiring, and you don’t even need to fly. As long as there is activity in your Velocity Frequent Flyer account once in a 24-month period – this means earning or redeeming a single point – then your Velocity Points will not expire.
How do I check the expiry date of my Velocity Points?
Log into your Velocity Frequent Flyer account to view any recent activity, including points and Status Credits earned.
If Person A, transfers to person B, I would think that the points earned from Person A wouldnt expire in Person B’s account on 30/06/2020 surely?
Great if you can clarify. Thanks.
Our understanding is that any transferred points to Person B will be subject to the activity of person B’s account, so long as they keep their account active, those points will be safe. But to be 100% sure, I have forwarded your question to our Velocity Frequent Flyer contact for clarification. I will get back to you once I hear back.
I’ve heard back from our Velocity content. Please see below for an explanation:
Scenario:
Member A: Points due to expire
Member B: Actively earning Eligible Points transactions (described in section 3.1 of the T&Cs)
Member A transfers Points to Member B
The Points from Member A will be added to Member B’s Points total. Member B will then need to earn/redeem eligible Points transactions. Member B’s ‘expiry date’ will be based on their last eligible Points transaction. (described below). Note: The Family Points transfer that just took place, is not considered an eligible Points transaction. If Member B’s last eligible Points transaction was in Jan 2020, then all of Member B’s Points (including the Points recently received via Family Transfer) will expire 24 months from Jan 2020, ie. Expiry in Jan 2022.
Extract from T&Cs
https://experience.velocityfrequentflyer.com/member-support/terms-conditions#clause-3
3.1 The basics
Your Points will expire 24 months after the last date you earned or redeemed Points, transferred Points to or from your Velocity account using your Singapore Airlines Krisflyer account (clause 5), or bought Points using Points Booster (clause 3.2). When calculating your Points expiry date, we disregard any Points you earn in a Family Pool as a beneficiary account member, Points transferred to or from your Family Members, and earning of Status Credits. This activity won’t stop your Points expiring.
Family Points Transfer
You can transfer Points from your account to the account of an eligible family member, who is also a frequent flyer member of Velocity, up to four times per membership year. Each transfer must be for between 5,000 and 125,000 Points.
https://experience.velocityfrequentflyer.com/the-basics/transferring-points